Refund policy

We guarantee satisfaction with your purchase. Each of our items have been handcrafted with meticulous details. For this reason, we do not offer refunds. If you are not completely satisfied we will gladly exchange your purchase for another product. For any questions about exchanges, contact us at info@pretaporterjewels.com.

No refunds, exchange only within 10 days of receipt of merchandise.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.